Presentation:

Science-based Crisis Management for Increasing Safety

Abstract: 

Effective crisis management within behavior analytic frameworks necessitates a comprehensive leadership approach, integrating leading, training, coaching, and managing. This presentation outlines how these four roles can be operationalized to enhance organizational preparedness and adaptive responses to crises, thereby improving safety and resilience.

Leading, conceptualized as a motivating operation, establishes conditions that enhance the value of effective crisis response behaviors. Training is specifically focused on the skill acquisition of key crisis management skills associated with prevention, de-escalation, management, and reintegration, using behavior analytic techniques to ensure competence and fluency. Coaching serves to generalize these learned skills into the natural environment, enhancing their application across various settings and scenarios. Managing leverages existing contingencies within a robust system to ensure the maintenance and consistency of these behaviors over time.

By systematically applying these roles, all grounded in behavior analytic principles, organizations can adopt a proactive and data-driven approach to crisis management. This strategy not only reduces the impact of emergencies but also bolsters the overall safety culture, promoting sustained organizational learning and resilience.